Privacy Policy

Effective Date: August 1, 2025
Last Updated: August 23, 2025
Company: Rustic Valley Collectibles, LLC
Website: https://rusticvalleycollectibles.com
Address: 8030 La Mesa Blvd, Suite 22, La Mesa, CA 91942
Email: support@rusticvalleycollectibles.com
Phone: (619) 248-2921

1. Who We Are

Rustic Valley Collectibles, LLC specializes in the purchase and sale of numismatics (coins, currency), philatelics (stamps), Boy Scouts memorabilia, and collectible knives (where legally permitted). This Privacy Policy explains how we collect, use, and protect your information in compliance with:

• California Consumer Privacy Act (CCPA/CPRA)
• General Data Protection Regulation (GDPR – EU/EEA/UK)
• U.S. Federal Trade Commission (FTC) requirements

2. Information We Collect

• Personal Information: Name, billing/shipping address, email, phone, account login, payment details.
• Transaction Data: Orders, payment confirmations, shipping details.
• Technical Data: IP address, browser type, operating system, device information.
• User Content: Comments, messages, uploaded files/images.
• Cookies & Tracking: Session cookies, preference cookies, analytics, marketing (with consent in EU).

We do not knowingly collect information from children under 13 (COPPA). If you believe we have inadvertently collected such data, please contact us.

3. How We Use Your Information

• Processing and fulfilling orders
• Customer service and communication
• Fraud prevention, security, and compliance
• Marketing (with opt-in where required)
• Analytics and website performance improvements

4. Cookies

Our website uses cookies to keep your cart active, remember login preferences, and track site performance.

California/US visitors: You may opt out of sale or sharing of data by using our “Do Not Sell or Share My Personal Information” link.
EU/EEA/UK visitors: You will see a cookie consent banner where you can manage preferences.

5. Sharing of Data

We only share data with trusted third parties necessary to run our business:

• Payment processors: Stripe, PayPal, WooPayments
• Shipping carriers: USPS, UPS, FedEx, DHL
• Fraud/security tools: reCAPTCHA, Jetpack security
• Analytics/marketing: Google Ads, MailPoet, Pinterest, TikTok (only if opted in)

We do not sell your personal information.

6. Data Retention

• Accounts: Retained until you request deletion
• Orders: Retained for at least 7 years (U.S. tax law compliance)
• Comments: Retained indefinitely unless deleted
• Cookies: Session cookies expire at browser close; preference cookies up to 1 year

7. Your Rights

California Residents (CCPA/CPRA):

• Request details of personal data we collect
• Request deletion (subject to legal requirements)
• Opt out of sale/sharing of data
• Non-discrimination for exercising rights

EU/EEA/UK Residents (GDPR):

• Access, correct, or delete data
• Restrict or object to processing
• Data portability (copy of your data)
• Withdraw consent at any time
• File complaint with your Data Protection Authority

8. Data Transfers (EU → U.S.)

We are based in California, USA. If you are outside the U.S., your data may be transferred and stored here. We use standard contractual clauses (SCCs) and safeguards for cross-border transfers.

9. Security

We use SSL encryption, secure hosting (HostArmada), and industry-standard safeguards. However, no online system is 100% secure.

10. Contact Us

Rustic Valley Collectibles, LLC
8030 La Mesa Blvd, Suite 22, La Mesa, CA 91942
Email: support@rusticvalleycollectibles.com
Phone: (619) 248-2921